Unlock your account
As a security measure, your account is locked when the wrong password is entered too many times. If you do not receive an email with instructions to unlock, follow these steps.
  1. 1.
    Click the Can't Login link on the login screen.
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  2. 2.
    Click Didn't receive unlock instructions?
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  3. 3.
    Enter the email address associated with your Report and Run account and click Resend unlock instructions.
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  4. 4.
    Follow the instructions sent to your email to unlock your account.
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