> For the complete documentation index, see [llms.txt](https://docs.reportandrun.com/manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reportandrun.com/manual/es/faq/c160/c165.md).

# Problemas con la facturación

- [¿Qué pasos debo seguir si no puedo iniciar sesión en la app para acceder a las funciones premium?](https://docs.reportandrun.com/manual/es/faq/c160/c165/q542.md)
- [¿Por qué me pide suscribirme a la versión premium aunque mi suscripción esté activa?](https://docs.reportandrun.com/manual/es/faq/c160/c165/q546.md)
- [¿Por qué se me vuelve a cobrar?](https://docs.reportandrun.com/manual/es/faq/c160/c165/q547.md)
- [¿Por qué mi suscripción aparece como inactiva o no es reconocida por la app después de haber pagado?](https://docs.reportandrun.com/manual/es/faq/c160/c165/q543.md)
- [¿Por qué no puedo pagar la suscripción en el portal web?](https://docs.reportandrun.com/manual/es/faq/c160/c165/q544.md)
- [¿Por qué todavía se me cobra una suscripción aunque la haya cancelado?](https://docs.reportandrun.com/manual/es/faq/c160/c165/q545.md)


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