How do I recover or view my previous reports after changing or losing my phone/device?

For the Offline Version:

  • Reports made using the offline version are stored only on the device on which they weree created. If you switched phones, you unfortunately won't be able to retrieve those reports remotely.

  • If you previously emailed a report to a contact, you might be able to retrieve a copy from the sent folder of your email.

  • If you have access to your old phone, you can export the reports to JREP and import them to your new phone. See this articlearrow-up-right

For the Cloud Version:

  • If you were using the cloud version of Report and Run, log into the cloud (app.reportandrun.com) to access all of the reports that you uploaded to the cloud.

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