If you are unable to add images from the gallery, make sure:
you have given the app permission to access the gallery
your device has sufficient storage space for more images
you can access the images directly from your device's gallery
you are using the latest version of the app and your operating system is up-to-date
You can also try restarting your device and trying again.
FAQ: Why does the app close unexpectedly, or the camera fail to work, when I try to take picture?
FAQ: What is the maximum number of photos I can add to a single report and can that limit be increased?
FAQ: I’m experiencing slow upload speeds, long sync times, or connectivity problems - what should I do?
FAQ: How do I contact support?
Last updated 9 days ago
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