# Why am I unable to add images from the gallery?

If you are unable to add images from the gallery, make sure:&#x20;

* you have given the app permission to access the gallery
* your device has sufficient storage space for more images
* you can access the images directly from your device's gallery
* you are using the latest version of the app and your operating system is up-to-date

You can also try restarting your device and trying again.

## Related

* [FAQ: Why does the app close unexpectedly, or the camera fail to work, when I try to take picture?](/manual/faq/c160/c161/q523.md)
* [FAQ: What is the maximum number of photos I can add to a single report and can that limit be increased?](/manual/faq/c160/c166/q548.md)
* [FAQ: I’m experiencing slow upload speeds, long sync times, or connectivity problems - what should I do?](/manual/faq/c160/c163/q530.md)
* [FAQ: How do I contact support?](/manual/faq/c169/q575.md)


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