# Why does the app close unexpectedly, or the camera fail to work, when I try to take picture? If the app crashes or the camera won't work, make sure: * the app has permission to use the camera * you have free space on your device * your camera is functioning (try to take a photo outside of the app) * you are using the latest version of the app and your operating system is up-to-date You can also try restarting your device and trying again. ## Related * [FAQ: Why am I unable to add images from the gallery?](/manual/faq/c160/c161/q522.md) * [FAQ: What is the maximum number of photos I can add to a single report and can that limit be increased?](/manual/faq/c160/c166/q548.md) * [FAQ: I’m experiencing slow upload speeds, long sync times, or connectivity problems - what should I do?](/manual/faq/c160/c163/q530.md) * [FAQ: How do I contact support?](/manual/faq/c169/q575.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.reportandrun.com/manual/faq/c160/c161/q523.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.