Why can’t I make new reports?

There are a couple of things that you can try:

• make sure your phone has enough free storage to add new files

• if you have not subscribed, you may have run out of reports for the month (the limit will reset on the first day of the new month)

• make sure the app and your phone are using the latest version

• try restarting your and trying again

Related (Automatically Generated)

• Why won’t it let me send, export, or share my reports via email?

• Why am I unable to add images from the gallery?

• How do I access my legacy reports after updating to version 2?

• How do I create my first report in the offline version?