Why can’t I make new reports?

If you can't make a new report:

• make sure your phone has enough free storage to add new files

• make sure you are using the latest version of the app and your operating system is up-to-date

• if you have not subscribed, you may have run out of reports for the month (the limit will reset on the first day of the new month)

• try restarting your device and trying again

Related

• FAQ: Why won’t it let me send, export, or share my reports via email?

• FAQ: Why am I unable to add images from the gallery?

• FAQ: How do I access my legacy reports after updating to Report and Run: Offline version 2?

• FAQ: How do I create my first report in the offline version?