# Why can’t I make new reports?

If you can't make a new report:

* make sure your phone has enough free storage to add new files
* make sure you are using the latest version of the app and your operating system is up-to-date
* if you have not subscribed, you may have run out of reports for the month (the limit will reset on the first day of the new month)
* try restarting your device and trying again

## Related

* [FAQ: Why won’t it let me send, export, or share my reports via email?](/manual/faq/c160/c164/q539.md)
* [FAQ: Why am I unable to add images from the gallery?](/manual/faq/c160/c161/q522.md)
* [FAQ: How do I access my legacy reports after updating to Report and Run: Offline version 2?](/manual/faq/c150/c157/q508.md)
* [FAQ: How do I create my first report in the offline version?](/manual/faq/c150/c152/q437.md)


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