How do I fix issues with pending uploads, duplicates, or reports that aren’t saving or syncing betwe

There are a couple issues to check:

• Make sure your account has space for additional images to be added

• Keep the app open whilst it is uploading as it won't upload in the background

• If the pending upload says that the item is in the trash, please restore the item from the trash to allow it to be uploaded.

• If the pending upload is corrupted, you can tap it to export the image. Once the images have been saved, you can tap and select delete.

If you believe there is an issue with the app, contact us.

Related (Automatically Generated)

• Why isn’t the app syncing across my devices or with the cloud, and How do I resolve this issue?

• After renewing my subscription, why are my older reports missing or not syncing, and how do I recover them?

• How do I recover or view my previous reports after changing or losing my phone/device?

• How do I backup, transfer and restore my reports from an old device to a new one?