I’m experiencing slow upload speeds, long sync times, or connectivity problems with cloud backup or

You can switch the app to offline mode, and it will not attempt to upload any data. You can then attempt the uploads when you have access to a faster internet connection.

If you have a fast internet connection and are still experiencing slow uploads. Please contact us.

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• How do I fix issues with pending uploads, duplicates, or reports that aren’t saving or syncing between devices?