> For the complete documentation index, see [llms.txt](https://docs.reportandrun.com/manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reportandrun.com/manual/faq/c160/c163/q532.md).

# Why am I unable to upload images to the cloud?

If you cannot upload images to the cloud, please make sure: 

* you have permission to add images. If not, please contact your account administrator and request permission to perform the action.
* the app has [permission to access the gallery and camera](/manual/report-and-run-integrate/content/images/add-image-from-gallery.md).
* your device has storage for additional images. 
* your cloud account has [space for additional images](/manual/report-and-run-integrate/account-management/check-image-limit.md).

If you have received an error message or believe there is an issue with the app, please [contact us](/manual/faq/c169/q575.md) with screenshots and any relevant error logs.

## Related

* [Article: How to check your image limit on the mobile app](/manual/report-and-run-integrate/account-management/check-image-limit.md)
* [FAQ: I’m experiencing slow upload speeds, long sync times, or connectivity problems - what should I do?](/manual/faq/c160/c163/q530.md)
* [FAQ: Why isn’t the app syncing across my devices or with the cloud and how do I resolve this issue?](/manual/faq/c160/c163/q529.md)
* [FAQ: How do I fix issues with pending uploads, duplicates, or reports that aren’t saving or syncing?](/manual/faq/c160/c163/q528.md)


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