How do I fix issues with the app freezing after generating some PDFs?

This could be a memory-related issue. Try:

• Closing all open apps from the task manager

• Making sure you have free space on your device

• Updating the app and your device

• Restarting the device and trying again

• Allowing the app to split documents into multiple files

Related

• FAQ: My reports aren’t generating or displaying correctly in PDF format – how do I fix it?

• FAQ: What should I do if the app fails to convert files or export reports to PDF and shows errors?

• FAQ: Why does the app close unexpectedly, or the camera fail to work, when I try to take picture?

• FAQ: How do I contact support?