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Report and Run
  • Report and Run: Cloud
  • Report and Run: Integrate
  • Report and Run: Offline
  • Frequently Asked Questions (FAQ)
    • Production Information
    • Billing
    • Troubleshooting problems
      • Issues with the cloud
      • Issues exporting reports
        • Why won’t it let me send, export, or share my reports via email?
        • What should I do if the app fails to convert files or export reports to PDF and shows errors?
        • How do I fix issues with the app freezing after generating some PDFs?
        • My reports aren’t generating or displaying correctly in PDF format – they fail to save, print, or sh
        • Why are there blank spaces between photos and text in my report?
        • How do I share reports that are too large to send via email?
        • How do I delete a blank page in a PDF report?
        • How do I fix the issue of comments not showing when creating a PDF file?
      • Issues with billing
      • Issues with data
      • Issues with the app
      • App limitations
    • Support
    • How to...
    • Business inquiries
    • Account management
  • Training Videos
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  1. Frequently Asked Questions (FAQ)chevron-right
  2. Troubleshooting problemschevron-right
  3. Issues exporting reports

How do I fix issues with the app freezing after generating some PDFs?

This could be a memory related issue:

  • Close all apps from the task manager

  • Make sure you have free space on your device

  • Update the app and your phone

  • Restart the device and try again

  • Allow the app to split documents into multiple files

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Related (Automatically Generated)

  • My reports aren’t generating or displaying correctly in PDF format – they fail to save, print, or show text and images properly (e.g., characters missing, images distorted or incorrectly oriented). Ho...

  • What should I do if the app fails to convert files or export reports to PDF and shows errors?

  • How do I delete old reports?

  • Why am I unable to add images from the gallery?

PreviousWhat should I do if the app fails to convert files or export reports to PDF and shows errors?chevron-leftNextMy reports aren’t generating or displaying correctly in PDF format – they fail to save, print, or shchevron-right

Last updated 3 days ago

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