# How do I fix issues with the app freezing after generating some PDFs?

This could be a memory-related issue. Try:

* Closing all open apps from the task manager
* Making sure you have free space on your device
* Updating the app and your device
* Restarting the device and trying again
* Allowing the app to split documents into multiple files

## Related

* [FAQ: My reports aren’t generating or displaying correctly in PDF format – how do I fix it?](/manual/faq/c160/c164/q536.md)
* [FAQ: What should I do if the app fails to convert files or export reports to PDF and shows errors?](/manual/faq/c160/c164/q538.md)
* [FAQ: Why does the app close unexpectedly, or the camera fail to work, when I try to take picture?](/manual/faq/c160/c161/q523.md)
* [FAQ: How do I contact support?](/manual/faq/c169/q575.md)


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