# Why am I still being charged for a subscription even though I've canceled it?

If you have been charged for a subscription in error, please [contact us](/manual/faq/c169/q575.md) for a refund.

## Related

* [FAQ: Why am I being charged again?](/manual/faq/c160/c165/q547.md)
* [FAQ: What steps should I take if I can’t log in to the app to access the premium features?](/manual/faq/c160/c165/q542.md)
* [FAQ: Why is my subscription showing inactive or not being recognized by the app after I’ve paid?](/manual/faq/c160/c165/q543.md)
* [FAQ: How do I contact support?](/manual/faq/c169/q575.md)


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