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Report and Run
  • Report and Run: Cloud
  • Report and Run: Integrate
  • Report and Run: Offline
  • Frequently Asked Questions (FAQ)
    • Production Information
    • Billing
      • How do I change (increase or decrease) the image storage limit in my account?
      • How do I view the end date of my subscription?
      • How do I change or update the payment method for my subscription?
      • How do I change (increase or decrease) the number of users in my subscription?
      • How do I restore purchases on a new device?
      • How do I upgrade the introductory cloud account with 500 images to a full subscription?
      • How do I pause my subscription?
      • How do I resubscribe before my subscription expires?
      • How do I get a refund for my subscription?
      • How do I troubleshoot and resolve payment processing issues within the app?
      • How do I update my payment details?
      • How do I switch from monthly to annual and vice versa?
      • How do I edit the billed-to details on an invoice?
      • How do I download an invoices or receipts for my subscription payments?
      • How do I renew my subscription in the app?
      • How do I cancel my subscription?
      • How do I reactivate my subscription after it has expired or been cancelled?
    • Troubleshooting problems
    • Support
    • How to...
    • Business inquiries
    • Account management
  • Training Videos
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  1. Frequently Asked Questions (FAQ)

Billing

How do I change (increase or decrease) the image storage limit in my account?chevron-rightHow do I view the end date of my subscription?chevron-rightHow do I change or update the payment method for my subscription?chevron-rightHow do I change (increase or decrease) the number of users in my subscription?chevron-rightHow do I restore purchases on a new device?chevron-rightHow do I upgrade the introductory cloud account with 500 images to a full subscription?chevron-rightHow do I pause my subscription?chevron-rightHow do I resubscribe before my subscription expires?chevron-rightHow do I get a refund for my subscription?chevron-rightHow do I troubleshoot and resolve payment processing issues within the app?chevron-rightHow do I update my payment details?chevron-rightHow do I switch from monthly to annual and vice versa?chevron-rightHow do I edit the billed-to details on an invoice?chevron-rightHow do I download an invoices or receipts for my subscription payments?chevron-rightHow do I renew my subscription in the app?chevron-rightHow do I cancel my subscription?chevron-rightHow do I reactivate my subscription after it has expired or been cancelled?chevron-right
PreviousCan I pay for multiple users with a single account?chevron-leftNextHow do I change (increase or decrease) the image storage limit in my account?chevron-right

Last updated 3 days ago

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