How do I get a refund for my subscription?

Refunds are provided on a discretionary basis. However, we understand that the service may not be what you are looking for.

If you subscribed from an iPhone or iPad, you can request a refund directly from Apple.

If you subscribed from an Android device, please email us from the email address that made the purchase and include the receipt number (it will start with "GPA," followed by a series of numbers).

If you subscribed from our web portal, please contact us from the email address that made the purchase.

We can only search for your purchase with the email address or receipt number.

Related

• FAQ: What steps should I take if I can’t log in to the app to access the premium features?

• FAQ: How do I download invoices or receipts for my subscription payments?

• FAQ: How do I cancel my subscription?

• FAQ: How do I contact support?