How do I restore purchases on a new device?

To access the feature upgrade on a different device, then you just need to log in with the email address that made the original purchase to the store where you made the original purchase:

  • If you subscribed from an iPhone or iPad, then you will need to log into the App Store.

  • If you subscribed from an Android device then you will need to log into the Play Store app.

Next, open the Report and Run, navigate to the subscription page, scroll to the bottom and select "restore subscription."

You only need to log into Report and Run if you have a team account and your account administrator has given you an email and password.

Also, please note that this version of the app is not linked to the cloud, so reports are only stored on the device that created them.

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