How do I upgrade the introductory cloud account with 500 images to a full subscription?

We can manually switch you to a full subscription. The cost is $9.99 USD per user per month or $99.99 USD per year and includes space for 10,000 images.

If you have run out of space for new images, you can delete reports to make space for additional images. Remember to empty the trash, too!

More on image limits

The 10,000 image limit does not reset. Individual images added to reports and images generated in published reports are included in the limit. You can see which images are taking up space from the web portal or in the mobile app and remove unused images as needed.

More on upgrades

After you've switched to a full cloud subscription from the trial, you can upgrade or downgrade at anytime from the app. The subscription will be adjusted accordingly. For example, if you have 1 user and 10 days remaining on your subscription, and you upgrade to 2 users, then you will have 5 days left on your subscription. If you have 2 users and 10 days remaining on your subscription and downgrade to 1 user, then you will have 20 days left. Excessive upgrades and downgrades will be capped.

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