# How do I upgrade the introductory cloud account with 500 images to a full subscription? We can manually switch you to a full subscription. The cost is $9.99 USD per user per month or $99.99 USD per year and includes space for 10,000 images. If you have run out of space for new images, you can delete reports to make space for additional images. Remember to empty the trash, too! **More on image limits** The 10,000 image limit does not reset. Individual images added to reports and images generated in published reports are included in the limit. [You can see which images are taking up space from the web portal](/manual/readme/account-management/check-image-limit.md) or in the [mobile app](/manual/report-and-run-integrate/account-management/check-image-limit.md) and remove unused images as needed. **More on upgrades** After you've switched to a full cloud subscription from the trial, you can upgrade or downgrade at anytime from the app. The subscription will be adjusted accordingly. For example, if you have 1 user and 10 days remaining on your subscription, and you upgrade to 2 users, then you will have 5 days left on your subscription. If you have 2 users and 10 days remaining on your subscription and downgrade to 1 user, then you will have 20 days left. Excessive upgrades and downgrades will be capped. ## Related * [FAQ: How much does the cloud version of the app cost?](/manual/faq/c142/c149/q431.md) * [FAQ: How do I change (increase or decrease) the number of users in my subscription?](/manual/faq/c167/q559.md) * [FAQ: How do I transfer my data from the offline version of the app to the cloud version?](/manual/faq/c150/c157/q507.md) * [FAQ: Can I add logos without a subscription?](/manual/faq/c142/c149/q429.md) * [FAQ: How do I get started with a cloud account?](/manual/faq/c142/c144/q394.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.reportandrun.com/manual/faq/c167/q585.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.