> For the complete documentation index, see [llms.txt](https://docs.reportandrun.com/manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reportandrun.com/manual/pt-br/faq/c160/c165.md).

# Problemas com cobrança

- [Quais passos devo seguir se não conseguir entrar no aplicativo para acessar os recursos premium?](https://docs.reportandrun.com/manual/pt-br/faq/c160/c165/q542.md)
- [Por que estou sendo solicitado a assinar a versão premium mesmo com minha assinatura ativa?](https://docs.reportandrun.com/manual/pt-br/faq/c160/c165/q546.md)
- [Por que estou sendo cobrado novamente?](https://docs.reportandrun.com/manual/pt-br/faq/c160/c165/q547.md)
- [Por que minha assinatura aparece como inativa ou não é reconhecida pelo aplicativo depois que paguei?](https://docs.reportandrun.com/manual/pt-br/faq/c160/c165/q543.md)
- [Por que não consigo pagar a assinatura no portal da web?](https://docs.reportandrun.com/manual/pt-br/faq/c160/c165/q544.md)
- [Por que ainda estou sendo cobrado por uma assinatura, mesmo depois de cancelá-la?](https://docs.reportandrun.com/manual/pt-br/faq/c160/c165/q545.md)


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