> For the complete documentation index, see [llms.txt](https://docs.reportandrun.com/manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reportandrun.com/manual/pt-br/faq/c160/c165/q545.md).

# Por que ainda estou sendo cobrado por uma assinatura, mesmo depois de cancelá-la?

Se você foi cobrado por uma assinatura por engano, por favor [entre em contato conosco](/manual/pt-br/faq/c169/q575.md) para receber um reembolso.

## Relacionado

* [Perguntas frequentes: Por que estou sendo cobrado novamente?](/manual/pt-br/faq/c160/c165/q547.md)
* [FAQ: Quais etapas devo seguir se não consigo entrar no aplicativo para acessar os recursos premium?](/manual/pt-br/faq/c160/c165/q542.md)
* [FAQ: Por que minha assinatura aparece como inativa ou não está sendo reconhecida pelo app depois que eu paguei?](/manual/pt-br/faq/c160/c165/q543.md)
* [FAQ: Como faço para entrar em contato com o suporte?](/manual/pt-br/faq/c169/q575.md)


---

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