> For the complete documentation index, see [llms.txt](https://docs.reportandrun.com/manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reportandrun.com/manual/report-and-run-offline-team/creating-managed-users.md).

# Creating managed users

A managed user is one that is controlled and setup by the administrators of your space. A managed user cannot be edited by the actual user. However, they can reset and change their password.

1. Log in into your account on the Report and Run [web portal](https://app.reportandrun.com/).
2. Open your workspace.
3. Click **Managed Users** on the right side of the screen. 

   <div align="left"><img src="https://reportandrun.zendesk.com/hc/article_attachments/4407562261519/Screen_Shot_2021-10-07_at_5.57.09_pm.png" alt="" height="240" width="507"></div>
4. Click **Create User** to add users one at a time, or click **Import Users** to add multiple users from a list.&#x20;

   <div align="left"><img src="https://reportandrun.zendesk.com/hc/article_attachments/360025232874/Screen_Shot_2019-02-11_at_21.00.09.png" alt="" height="281" width="431"></div>
5. If you import users, you can copy and paste your user list from a CSV file using the following format:&#x20;

   *\<user 1 email>, \<user 1 name>, \<user 1 phone>, \<user 1 password>* \
   *\<user 2 email>, \<user 2 name>, \<user 2 phone>, \<user 2 password>*&#x20;

   <div align="left"><img src="https://reportandrun.zendesk.com/hc/article_attachments/360026146573/Screen_Shot_2019-02-11_at_21.03.05.png" alt="" height="260" width="360"></div>
6. Once you have created users, they can login into the Report and Run: Offline mobile app using the email address and password you set up for them. &#x20;

{% hint style="info" %}
You can only create managed users for your confirmed web domain. The users you add will not need to confirm their email accounts.
{% endhint %}


---

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