Unlock your account
As a security measure, your account is locked when the wrong password is entered too many times. If you do not receive an email with instructions to unlock, follow these steps.
- 1.Click the Can't Login link on the login screen.
- 2.Click Didn't receive unlock instructions?
- 3.Enter the email address associated with your Report and Run account and click Resend unlock instructions.
- 4.Follow the instructions sent to your email to unlock your account.